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Kaleidocare
FAQs

Frequently asked questions

Who we are

Kaleidocare provides disability support services for children and young adults. Our programmes are designed to help each person grow confidence, social skills, and independence in a fun, supportive environment.

We have two Auckland centres:

Yes. Kaleidocare programmes are approved by Oranga Tamariki and eligible for the OSCAR subsidy.

We are accredited Level 4 for Ministry of Social Development (MSD) and OSCAR accredited.

We also meet all required health, safety, and compliance standards.

Our services are for children and young adults with disabilities, including those with high and complex needs. We work closely with families to ensure each person receives the right level of care and support. Learn more ›

About our programmes

We offer a variety of programmes designed to support different ages, abilities, and interests:
  • Centre Programme  Weekday sessions for young adults focused on building independence, life skills, and community connections.
  • Adventure Programme For those who love being active and outdoors, this programme includes local outings, challenges, and hands-on learning experiences.
  • After School Programme  An engaging, structured space for school-aged children filled with games, social activities, and creative projects.
  • School Holiday Programme  Centre-based and adventure-based options packed with fun, teamwork, and discovery.

We look at each young person’s individual needs, goals, and support requirements to ensure our programmes are the right fit. This includes reviewing any behavioural, medical, or personal care needs, and confirming that we can provide the right level of staffing and support. Our goal is always to create a safe, inclusive environment where every participant can thrive.

Every participant has unique goals, abilities, and interests. We take the time to understand these through conversations with families, support coordinators, and the young person themselves. From there, our team adapts activities, communication methods, and support levels to suit each individual. This personalised approach helps every participant feel included, engaged, and successful in what they do.

Our team is trained and experienced in supporting participants with a wide range of needs. We maintain high staff-to-participant ratios to ensure everyone receives personalised attention.

Before a participant starts, we work closely with their family and any relevant agencies to understand routines, goals, and care requirements, allowing us to create an individual support plan tailored to them.

Yes. We can provide more tailored transport guidance once we understand your specific needs and location. In the meantime, here are the most common options families use:

After School Clients
Transport through the Ministry of Education (MOE) can often be arranged directly with your child’s school.

Day Programme Clients
Transport may be organised privately through services such as Driving Miss Daisy or a local taxi company.

Discounted Bus, Train & Taxi Travel
Some individuals may be eligible for reduced fares through Auckland Transport’s Total Mobility Scheme, which can cover up to 75% off taxi fares.

Fees & funding

Fees depend on the specific programme, hours of attendance, and level of support required. Our team can provide a clear breakdown when you enquire.

Yes. There are several funding options available to help families access our programmes. These include:

Every family’s situation is different, so we encourage you to contact our team who can help navigate the options available.

Joining Kaleidocare

You can fill out our online application form or contact our team to discuss your young person’s needs. We’ll guide you through every step of the process.
Once we receive your application, we’ll arrange a meeting to learn more about your young person, confirm funding options, and plan a suitable start date.

After acceptance, we work with you and your young person to finalise an individual support plan, discuss routines, and ensure everything is in place for a smooth start.

There is an introductory phase where we help transition and introduce the participant and their carers to our programmes, our booking system, and our dedicated private Facebook group for carers.

Our team stays in close contact throughout this phase to provide guidance and support as they settle into our programmes.

Our friendly team is always happy to help with questions, enrolments, or funding options. For general questions, or to request a walk through of one of our centres please reach out to our team via: